T al. BMC Pregnancy and Childbirth (2016) 16:Page 5 ofTable 3 Parent thematic sentencesParents thematic sentences Overarching Themes 1. Behaviours and actions of staff can have a memorable impact on parents 53 "A detached attitude from staff was identified as being particularly unhelpful" (Dyson 1998) [32] "It was reported that verbal communication with staff ceased during the examination, but t
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